Case Study

Deutsche Gesell­schaft für internationale Zusammen­arbeit (GIZ)

Tourism is one of the fastest growing sectors of the economy, but it is also the most exposed. Climate change, economic shocks and (as seen recently) pandemics can have devastating effects. It is therefore all the more important to support the partner countries of the Federal Ministry for Economic Cooperation and Development (BMZ), where tourism makes a significant contribution to development. The “Digital Tour Guiding” and “Resilient Tourism” project meets these objectives. The web-based training courses provide employees in the tourism and hospitality industry with a digital, free continuing education program.